Please refer to the list of insurance plans below to find the name of your Customer Area. Then, click on the Area corresponding to your contract:
Access and download your documents (insurance card, insurance certificate, etc.).
Track your payments, download calls for contributions, and pay online if you are the policyholder.
View your latest reimbursements and download your statements if you are a beneficiary.
Access and modify your personal information (address, bank details, etc.)
You can also use the Easy Claim app to access the same features!
MyHEALTH International
MyHEALTH France
Ma Santé Frontaliers
NedExpat
My Travel Cover (+ WHP/Round the world/Schengen)
MyStudies Cover
Expat Student
V.I. Xclusive
Ambassade, Magellan, Crystal Studies
MyHEALTH Dubai
MyHEALTH Hong Kong
MyHEALTH Indonesia
MyHEALTH Philippines
MyHEALTH Singapore
MyHEALTH Thailand
MyHEALTH Vietnam
PallasHEALTH Hong Kong
PallasHEALTH Singapore
The Customer Area is not available for these policies:
Long-term International Health Insurance Plan
Short-term International Health Insurance Plan
Student International Health Insurance Plan
Group International Health Insurance Plan
For more information about how to make a claim if you have a long-term or group policy, click here.
Alternatively, for more information about how to make a claim if you have a short-term or student policy, click here.
Go to the FAQ or contact us via our contact form.
Make sure that your account was activated. This is a necessary step to be able to use your Customer Area and your online services.