Easy Claim: all your services in one app

To make your life abroad easier, download Easy Claim¹ and manage your international health insurance policy in just a few clicks.

Submit and track your reimbursement claims

Send us your claims for reimbursement² of healthcare expenses, regardless of the amount³. Your history and the status of your requests are also on the app.

Good to know: You can follow the status of your reimbursements (pending claims and processed claims) and get the details of your reimbursements directly on the app.

Download your insurance card

Forgot your insurance card at home? Don't worry, you can present the virtual card available on the app!

In some countries, you can also benefit from third-party payment and avoid upfront expenses.

See a doctor remotely

Ask to be called back by a doctor for general health questions or a second medical opinion, directly from the app.

A doctor will call you back within 3 hours: 24 hours a day, 7 days a week, anywhere in the world, and in the language of your choice. With telehealth, you no longer need to physically go see a doctor.

Find healthcare professionals near you

Doctors, hospitals, clinics, and more: find out at a glance which healthcare professionals are recommended by APRIL International, and which ones you don’t have to pay in advance.

Request hospital care

For hospitalisations and scheduled surgeries, a prior care agreement is required. This request can be submitted directly on the app―it’s that simple!

We then take care of paying the fees directly to the hospital, without any advance on your part.

Keep your useful contacts at hand

Questions about your policy? A medical emergency? You will find all your APRIL contacts under “Get in Touch”. You can also chat live with our advisers via Facebook Messenger.

Find all your policy documents

From Easy Claim you can access all the documents you need to use and understand your policy: your table of benefits, insurance certificate, policyholder guide, reimbursement statement, etc.

Easy Claim is praised by our customers

• Argus d’Or de l’Assurance 2016 - Special Students Award HEC in 2016 for Outstanding Initiative in Customer Relationship Management and Customer Loyalty Strategy

• Insurance Asia Awards 2020 - Digital Insurance Initiative of the Year

• Global Banking & Finance Review Awards 2020 - Best Health Insurance App Asia Pacific

• Global Banking & Finance Review - Awards 2022 - Best Health Insurance App Asia

• Global Business Review Magazine Award 2022 - Most Innovative Health Insurance App Asia 2022